Polityka zwrotów i Reklamacji

Produktów sprzedanych w automatach hotcoffee nip firmy: 7771108058.

Postanowienia ogólne

Nasza polityka zwrotów dopuszcza reklamacje przez kontakt telefoniczne i mailowe w następujących przypadkach:

Wybrany produkt z automatu vendingowego nie został prawidłowo wydany po dokonaniu płatności (zawiesił się sprężynie, kubek wypadł bez napoju itp.)
Do automatu vendingowego zostały wrzucone monety 10gr, 20gr, 50gr, 1zł, 2zł, 5zł, które nie zostały rozpoznane i jednocześnie nie zostały zwrócone przez maszynę w przypadku użycia zwrotu monet jeśli był dostępny w maszynie.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

zwroty

Nabicie bonu podarunkowego o wartości szkody na wybrany przez poszkodowanego konsumenta automat by pokryć poniesione straty w produkcie.
Przelew na konto poszkodowanego konsumenta w kwocie poniesionych strat.
Dopuszczamy inne formy zwrotów ustalone indywidualnie, wyłącznie jeśli nie istnieje możliwość rekompensaty pozostałymi formami.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.